Vendors must understand their channel partners' need for great sales and technical training program.
A great channel program is a two-way street. Elise Hymes, Kerio's Partner Program Manager, unveils the ups and downs of running a successful partner program.
How has the Kerio partner community changed?
It has been a turbulent year - from the Kerio Workspace end-of-life announcement to the Exchange ActiveSync licensing change, our partners were not happy with the way information was communicated to them. But, they are resilient and we have seen the partners grow and come to understand the changes we sometimes must make.